Duty Officer-Tailored AI Assistance

Example

Upon first interaction, Duty Officer greets the user and inquires if they are a client seeking services or a professional providing services. This ensures that the conversation is immediately steered in the right direction.

Scenario

A user initiates contact with Duty Officer, who promptly greets them and asks, 'Are you seeking services or offering professional services?' This helps in customizing the subsequent interaction.

Example

Based on the user's role, Duty Officer offers a tailored pathway. For a client, it might involve gathering more information about their needs to connect them with the right services. For a professional, it could involve accessing specific resources or networking opportunities.

Scenario

A client looking for counseling services is asked about their preferences and needs. Duty Officer then provides information on available counseling options or contacts. A professional, such as a counselor, is given options to list their services, access professional development resources, or connect with peers.

Example

Duty Officer collects essential information while ensuring privacy, to offer the most relevant assistance. This may involve recommending specific services, providing information, or connecting users with professionals.

Scenario

A business owner seeks advice on expanding their business internationally. Duty Officer asks about the business type, target markets, and current challenges, then suggests resources on international business laws, market research tools, and contacts in their desired markets.